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Find Clarity in Our FAQs.

FAQs

How will JBM be collecting, using, and disclosing my personal information?
JBM will collect, use and disclose your personal information in accordance with the JBM Privacy Policy, which forms part of these T&Cs. You may access the privacy policy here, or email customer service if you would like a copy of our Privacy Policy in a different format.
What communications will I receive from JBM and how can I opt-out of certain messages?
At JBM, we will often send you communication about the wide range of benefits available to you, our partners and other JBM brands and programs. This includes sending you promotional information, updates on events plus asking for your valuable feedback. Unless you have opted out, communication will be sent to you via various channels and media (including email, SMS, phone, mail, app notifications and by advertising on certain websites and social media). At JBM we only want to send you messages that you are happy to receive, and we try to do our best to make sure our messages are relevant to you. However, we understand you may want to opt out of receiving certain types of marketing and promotional messages that we send you. You can do this by: Opting out after receiving an email, mail, SMS via the opt out function for the communication. Alternatively, you can send us an email.